Digital Services Act (DSA) Compliance Advisory Services

DSA Compliance Services

Comprehensive Applicability Assessment

Understand how the DSA applies to your platform based on your role as an intermediary service provider, hosting service, or online platform. VeraSafe can conduct a thorough evaluation to identify potential compliance risks and recommend strategic actions to address them.

User Transparency

Platforms must provide clear and accessible information about their policies, algorithms, and enforcement actions. VeraSafe can help your organization develop user-friendly disclosures, ensuring that users understand how decisions impacting their content and interactions are made.

Content Moderation Policies and Procedures

The DSA mandates clear and fair content moderation processes to manage illegal and harmful content. VeraSafe can work with your team to develop scalable policies and implement effective tools to monitor, report, and act on user-generated content in compliance with DSA requirements.

Organization Points of Contact

The DSA requires clear and accessible contact details for authorities, users, and trusted flaggers. VeraSafe can help your organization establish compliant communication channels, ensuring that required stakeholders can easily reach the right contacts within your business.

Internal Complaint Procedure Review

Effective internal complaint mechanisms are essential for compliance and user trust. VeraSafe can assess your existing procedures, identify gaps, and help implement structured processes that align with the DSA’s procedural fairness requirements.

Targeted Advertising and Recommendation Practice Review

Platforms using targeted advertising or recommendation algorithms must disclose key information about how these systems function. VeraSafe can help assess your advertising and recommendation practices against transparency obligations under the DSA.

Children’s Data and Special Categories of Data

Handling children’s data and other sensitive categories of information comes with heightened regulatory scrutiny. VeraSafe can help you establish policies and safeguards to comply with DSA requirements while aligning with broader privacy laws such as the GDPR.

Dark Pattern Review and Remediation Assistance

The DSA prohibits manipulative design practices that deceive or coerce users into making unintended choices. VeraSafe can conduct UX/UI audits to identify potential dark patterns and provide actionable recommendations to redesign interfaces in compliance with best practices and regulatory standards.

Trusted Flagger Policy Review

Platforms must give priority to reports from designated trusted flaggers under the DSA. VeraSafe can help implement structured policies for processing these reports efficiently, ensuring compliance while maintaining a fair and balanced content moderation approach.

Notice of Change to Terms Policy Review

The DSA mandates that platforms provide clear and timely notifications to users regarding changes to their terms of service. VeraSafe can develop legally sound update procedures that comply with transparency obligations while minimizing disruptions to your platform operations.

Need a DSA Representative?

If your organization does not have a physical presence in the EU but serves EU users, you may be required to appoint a DSA Representative. VeraSafe specializes in representative services tailored to meet the specific needs of intermediary service providers and online platforms.

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FAQs

Who must comply with the DSA?

The DSA applies to all digital intermediary service providers, including:

Mere conduit services (e.g., VPNs, DNS services, VoIP, and internet service providers)
Caching services (e.g., CDNs, reverse proxies)
Hosting services (e.g., cloud computing, web hosting)
Online platforms (e.g., social networks, app stores, marketplaces)
Online search engines

For the DSA to apply, providers must either be established in the EU or have a substantial connection to the EU, such as targeting EU users or maintaining a significant user base in the EU.

What is the difference between DSA Advisory Services and the DSA Representative Program?

VeraSafe offers two distinct services to support organizations with DSA compliance:

DSA Advisory Services: Strategic guidance to help organizations understand and implement DSA requirements, including compliance assessments and internal procedure reviews.
DSA Representative Program: For non-EU-based providers, the DSA requires the appointment of a legal representative within the EU. VeraSafe can serve as this official contact point for EU authorities.

Are there any exemptions for SMEs?

Yes, small and medium-sized enterprises (SMEs) with fewer than 50 employees and an annual turnover below €10 million may be exempt—unless they qualify as a VLOP or VLOSE with over 45 million average monthly users in the EU.

Does VeraSafe offer other advisory services besides DSA compliance?

Yes, VeraSafe provides a comprehensive range of advisory services, including GDPR compliance, global privacy compliance, AI governance, cross-border data transfers, data protection impact assessments, policy and procedure drafting, and cybersecurity best practices.

Matthew Joseph

CIPP/E, CIPP/US, CIPM, FIP

Managing Director

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Jim Cormier

CIPP/E, CIPM, FIP

Senior Vice President and Head of Professional Services

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Digital Services Act (DSA) Advisory Services

Strategic Guidance for DSA Compliance

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