Maune Raichle Hartley French & Mudd, LLC Website Privacy Policy

Effective: September 27, 2016

We at Maune Raichle Hartley French & Mudd, LLC know that your privacy is important. This privacy policy is designed to assist you in understanding how we will collect and use the information you provide when you use the websites that provide a direct link to this privacy policy (the “Website” or “Websites”). Please read this privacy policy to learn more about the ways in which we collect and use your information. If we make any material changes to this privacy policy, we will notify you in accordance with the process described in the section Changes to this Privacy Policy. By using our Websites, you consent to our processing of your information as described in this privacy policy.

This privacy policy applies only to information collected through our Websites and not to information collected offline. With respect to such information, Maune Raichle Hartley French & Mudd, LLC is the data controller.

Maune Raichle Hartley French & Mudd, LLC is a member of the VeraSafe Privacy Program, meaning that VeraSafe has assessed Maune Raichle Hartley French & Mudd, LLC’s data governance and data security for compliance with the VeraSafe Privacy Program Certification Criteria. The program criteria require that participants maintain a high standard of data protection and implement specific best practices pertaining to notice, choice, access, data security, and third-party information sharing. If a privacy complaint or dispute cannot be resolved through Maune Raichle Hartley French & Mudd, LLC’s internal process, Maune Raichle Hartley French & Mudd, LLC’s has agreed to participate in the VeraSafe Dispute Resolution Procedure. Subject to the terms of the VeraSafe Dispute Resolution Procedure, VeraSafe will provide recourse free of charge to you. To file a complaint with VeraSafe and participate in the VeraSafe Dispute Resolution Procedure, please submit the required information here:

Maune Raichle Hartley French & Mudd, LLC is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.


This privacy policy complies with the VeraSafe Privacy Program Certification Criteria.

Information We Collect
Information We Collect

Information We Automatically Collect

When you access our Websites, whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Websites using technologies such as cookies and web beacons. Such information may include, without limitation, geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version, operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; and your mobile carrier.

This information is not typically linked to personal data.

Information You Provide To Us

In some situations you may provide us with your personal data (called “PII”). We collect PII including your name, street address, telephone number, email address, and, if necessary, date and place of birth and any other data we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.

You may provide us with PII when you:

  • post comments on our Website(s);
  • request our book;
  • submit an inquiry form;
  • provide comments, reviews, feedback, or testimonials about our Website(s) or products or services; and
  • any other transactions between you and us on or in relation to our Website(s).

Information We Collect
Cookies and Other Tracking Technologies

A “cookie” is a small file stored on your hard drive that contains information about your computer. We may use cookies to enable us to track and target your interests for the purpose of enhancing your experience on our Website(s). By showing how and when visitors use the Websites, cookies help us deliver advertisements, identify how many unique users visit us, save user preferences and track user trends and patterns. We use session cookies, which are cookies that are deleted when you leave our Website(s) and persistent cookies, which are cookies that remain after you leave our Website(s) so that you are recognized when you return.

The use of cookies is industry standard so your browser may be set to accept cookies. If you would prefer not to accept cookies, you can alter the configuration of your browser to reject all cookies or some cookies. Note, if you reject certain cookies, you may not be able to access all of our Websites’ features.

Our Websites also contain cookies from our third-party live chat software provider, To read about these cookies and why they are used, please refer to the following information provided by

Web Beacons

We may use web beacons (also known as clear GIFs) to access cookies and count users who visit our Websites or open our HTML-formatted email messages. Web beacons are single-pixel graphic files with a unique identifier, similar to cookies. Web beacons are embedded invisibly on web pages and are stored on a user's hard drive. You can modify your browser settings to control web beacons.

Information We Collect
How We Use Your Information

Maune Raichle Hartley French & Mudd, LLC will use information we automatically collect to:

  • improve your experience on our Website(s) and our services;
  • to count users who visit our Website(s) or open our HTML-formatted email messages;
  • improve the delivery of our ads and web pages to you;
  • help us better manage content on our Website(s) by informing us what content is effective; and
  • by helping to measure traffic on our Website(s).

We may use IP addresses to help diagnose problems with our server, administer our Website(s), analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Website(s), and deliver customized content.

Maune Raichle Hartley French & Mudd, LLC will use PII to:

  • respond to your inquiries, and/or other requests or questions;
  • contact you regarding a purchase you made;
  • send you information and updates related to a purchase you made;
  • send you information requested through our Website(s);
  • send you email notifications which you have specifically requested;
  • send you email marketing communications relating to our business which we think may be of interest to you; and
  • send you email messages containing company news, product, or service information.

Sharing PII with Third Parties

We may use third parties to perform certain services on our behalf. We may share your PII with these third parties solely to enable them to perform the services for us.

Such third parties include those:

  • hosting our Websites;
  • providing the live chat software as a service that we use on our Websites;
  • managing the functionality of our Websites; and
  • enabling us to send you email.

We require that those third party vendors maintain at least the same level of protection that we maintain for such information. We do not provide your PII to parties unconnected with the services we provide.

Information We Collect

Maune Raichle Hartley French & Mudd, LLC has implemented and maintains commercially reasonable measures to protect against unauthorized access to and unlawful interception or processing of PII that we control. Unfortunately, data transmitted over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Websites therefore you use our Websites at your own risk.

Posting in Public Areas Of Our Website
Posting In Public Areas Of Our Website

 You may choose to participate in our message boards, chat rooms and other public areas (together “Public Spaces”) where you can engage in social networking, interact with others, and submit writings, computer graphics, pictures, questions, comments, testimonials, suggestions or other content, including PII. If there is information that you do not wish to disclose to everyone we suggest you do not post it in such Public Spaces. Anything you post to Public Spaces on our Websites is public. Others will be able to view and access it and they may be able to use it and share it with third parties. The protections of this privacy policy will not cover your disclosure of information or content in Public Spaces. Carefully consider anything you intend to post before you post and use caution.


We may select and post customer testimonials on our Websites, which may contain PII such as your name and/ or the city, state, or country in which you live. We will obtain your consent prior to posting any testimonial with your name. However, we encourage you to create an anonymous, unidentifiable screen name when posting testimonials.

If you post such content, it will be available to other users of the Websites. Your posting may also become public and we cannot prevent such information from being used in a manner that may violate our privacy policy or the law.

If you would like us to remove or delete your name or testimonial from our Website(s), you may contact us at [email protected]

Note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of our Websites for a period of time.

Information We Collect
Third Party Websites

Our Websites may contain links to third party content or websites that Maune Raichle Hartley French & Mudd, LLC does not control. This includes links from advertisers, sponsors and partners. NOTE: if you click on these links and enter a third party’s website, these third parties may use their own cookies to collect data or solicit PII. You should read the third party website’s privacy policy to learn how they will collect and use your information as their policies may differ from ours and will apply to your use of their website.

Our Websites make it easy for you to access social media with social widgets, and other interactive programs. These features may collect your IP address, track which page you are visiting on our Websites, and set cookies. Treatment of any information shared with third parties when you use these features is governed by the privacy policy(s) of the company(s) providing them.

Information We Collect
Changing Or Updating Your Information

You can change or update PII you have provided and your subscriptions or preferences regarding information you receive from us by contacting us. We will implement your requested changes as soon as we reasonably can. When you edit your PII, information that is removed may remain in our databases or backup media because it is not always possible to completely remove or delete information from those locations. If you have made any postings in a Public Space of our Website(s), these cannot generally be removed.

Opting Out

You may opt out of having your PII shared with third parties and you may also request updates or changes to your information or your preferences regarding receiving future promotional messages from us. To do this you may contact our Privacy Officer using the information in the Contact Us section of this privacy policy.

Please note that if you opt out of promotional/marketing emails, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile.

Information We Collect
Disclosure of Information / Sharing Your Information

We may disclose your PII (a) to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (b) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (c) to our subsidiaries or affiliates only if necessary for business and operational purposes or (d) to our vendors if necessary in order to provide you with service as further described in the section How We Use Your Information.

If we must disclose your PII in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, we may not be able to ensure that such recipients of your PII will maintain the privacy or security of your PII.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Website(s)’ users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.

Except as provided in this privacy policy, we will not provide your information to third parties.

Information We Collect
Child Privacy

Our Websites are not directed at, or intended for use by, children under the age of 13. We do not knowingly allow anyone under 18 to provide any PII on our Websites. Children should always get permission from a parent or guardian before sending PII over the Internet. If you believe your child may have provided us with PII, you can contact our Privacy Officer using the instructions in the Contact Us section of this privacy policy and we will delete the information.

Information We Collect
Changes to this Privacy Policy

We may update this privacy policy from time to time by posting a new version on our Websites. You should visit this page occasionally to ensure you agree with any changes. We will post our revised privacy policy on our Websites and update the "Effective" date above to reflect the date of the changes. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.

By continuing to use our Websites after we post any such changes, you accept the privacy policy as modified.

Information We Collect
Questions or Concerns, Contact Us

If you have any questions about this privacy policy or our treatment of your information, please write to us our Privacy Officer by email at [email protected]

Or by postal mail at:
  Attn: Privacy Officer, Maune Raichle Hartley French & Mudd, LLC
  1015 Locust St., Ste 1200
  St. Louis, MO 63101

Or contact us by telephone at: 1-800-673-8192

We will respond to your privacy-related inquiries within four weeks of receipt. If you need to communicate with us regarding your credit card or other sensitive information please contact us by phone at our designated customer support number.